Effective Date: November 30, 2019
At KidsToysPlay.shop, we are committed to providing fast, reliable, and transparent shipping for all orders. This Shipping Policy explains our shipping methods, delivery times, costs, and tracking procedures.
1. Order Processing
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All orders are processed within 2 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been shipped.
2. Shipping Methods and Delivery Time
We offer standard and expedited shipping options:
| Shipping Method | Estimated Delivery Time* | Notes |
|---|---|---|
| Standard Shipping | 7–10 business days | Affordable option, reliable delivery |
| Expedited Shipping | 3–5 business days | Faster delivery for urgent orders |
*Delivery times may vary depending on your location, customs, or unexpected delays.
3. Shipping Costs
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Shipping costs are calculated at checkout based on your location and order size.
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Free shipping may be available for orders over a certain amount (please see promotions on the Site).
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Any applicable taxes or customs fees are the responsibility of the customer.
4. Order Tracking
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Once your order is shipped, a tracking number will be provided via email.
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You can use the tracking number to monitor your package until it arrives at your address.
5. Address Accuracy
Please ensure your shipping address is correct.
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We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
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If you need to change your shipping address after placing an order, please contact us immediately at:
📧 Email: griffinlee0055@gmail.com
6. International Shipping
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We ship worldwide. Delivery times and shipping fees may vary depending on the destination.
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Customs, duties, or import taxes are the responsibility of the customer.
7. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of delivery.
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We will work with the shipping carrier to investigate and arrange a replacement or refund if applicable.
8. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time.
Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about shipping, please contact us:
📧 Email: griffinlee0055@gmail.com
